Frequently asked question

Skintoria is Nigeria's clean beauty marketplace. Every product is screened against our Clean Standard before it's listed, so you always know what's in and what's left out of what you put on your skin.

Products formulated without ingredients linked to harm. We check every product against a list of more than 1,400 prohibited ingredients drawn from the EWG Verified standard and Nigerian regulations. If it doesn't meet the bar, it doesn't make our shelves.

More than 1,400 in total. You can find the full unacceptable ingredient list in our clean promise section.

Every brand confirms NAFDAC compliance before listing, and our Clean Standard also screens out ingredients restricted by NAFDAC.

Skintoria is an ingredient-screening marketplace, not a testing lab. We review each product's full ingredient list and compliance documents against our standard and Nigerian requirements.

Our standard removes many ingredients of concern, but we can't guarantee a product suits your individual skin. We recommend patch-testing new products and checking with a doctor if you're pregnant or have a skin condition.

Browse or search at skintoria.com, add what you'd like to your cart, and check out.

You can browse freely; an account is only needed to check out and track orders.

Yes, if your products pass our Clean Standard ingredient review. You can apply to sell on our website. Our team will guide you through the process.

Delivery times vary depending on your location and the seller. Estimated delivery timelines are displayed during checkout and in your order confirmation.

Yes. We deliver to locations across Nigeria through our trusted logistics partners.

Once your order is shipped, you'll receive tracking information via email or SMS, allowing you to monitor your package in real time.

We accept secure online payments through debit cards and other payment options available at checkout.

Returns are accepted based on our return policy and product eligibility. Please review our Returns & Refunds Policy or contact customer support for assistance.

Each product page includes detailed descriptions, ingredients, usage instructions, and benefits. You can also contact our support team for guidance.

Yes. Skintoria offers products suitable for various skin types and concerns, including dry, oily, combination, sensitive, and acne-prone skin.

You can reach our customer support team through email, phone, WhatsApp, or the contact form on our website.